Privacy Policy
Last Updated: October 2026
1. Information We Collect
When you purchase digital products on our website, we collect only information necessary to deliver your digital access and provide customer support:
- Customer Full Name
- Email Address (used exclusively for order delivery and receipt)
- WhatsApp Phone Number (used for support and delivery verification)
- Billing Country
- IP Address and browser user-agent (for anti-fraud and security logs)
2. Payment Processing Security
All electronic payments are processed through Razorpay's PCI-DSS Level 1 compliant gateway. We never store or have access to your credit/debit card numbers, UPI PINs, or banking passwords. Our servers receive only cryptographic tokens and verified payment identifiers.
3. How Your Information is Used
We use your information strictly for:
- Transmitting digital credentials and order verification links.
- Honoring your 30-Day Digital Warranty and resolving login inquiries.
- Preventing fraudulent orders and duplicate charge attempts.
4. Cookies and Analytics
We utilize essential cookies for session handling and CSRF protection. If enabled, we utilize Meta Pixel to measure conversion effectiveness. You may disable cookies in your browser settings at any time.
5. Independent Provider Disclosure
CapCut is a trademark of its respective owner. This store is independent unless otherwise stated. Canva is a trademark of Canva Pty Ltd. The Canva bonus is provided according to the stated offer terms.
6. Contacting Our Data Officer
If you have questions regarding your data or wish to request data erasure following your warranty period, please contact: info@convora.in.